Important Policies

Some important policies are listed below. If you have questions, please consult your lease agreement for the terms that apply to your situation specifically. If you should need more information or clarification, feel free to contact us via email or phone, 919-307-7390.

Rental Agreement Duration

The duration of your rental agreement is fixed and specified in the document. Any early termination or extension must be discussed with the Landlord.

Security Deposit

Your security deposit can not be used to pay last month’s rent or any other month’s rent.  Any security deposits due to a tenant after moving out will be returned within 30 days.


Animals are only allowed with prior approval of the Landlord and only certain units allow pets. Each animal must be older than 18 months old. A maximum of two pets are allowed. The first pet requires a $250 dollar non-refundable fee and the second pet requires a $250 dollar refundable deposit. Upon move-out, the property must be professionally treated for odor and pests.

Lock-outs or Lost Keys

If you lose or lock yourself out of your home during office hours there is a $25 dollar charge to make a copy of our back-up set of keys. After office hours (later then 5:00 PM during the weekday or weekends), there is a minimum $80 dollar fee for an emergency maintenance response.

Yard & Grounds Maintenance

If you are responsible for maintaining your yard, upkeep of flower beds, lawn care and maintain other parts of the yard is expected. Additional care should be taken to keep the grounds clean. Please consult the rental agreement for more details.

Vehicle Parking

Only approved and operational vehicles in designated areas are allowed. Do not park in grassy areas not designated for parking.  Please consult the rental agreement for more details.


A guest(s) staying longer than 14 days will require approval by the management company. Consult your rental agreement for more details.


Have courtesy for your neighbor’s peace and quiet.  Keep volumes lower at night. You are subject to all laws pertaining to noise and your rental agreement. 

Routine maintenance

 As you become more settled in your new home it is important to manage routine maintenance items. Here are some examples of maintenance items you are responsible for:

  1. Replacement of light bulbs
  2. Cleaning or replacement of furnace filters (if applicable)
  3. Regular yard and lawn maintenance (if applicable)
  4. Replacement of batteries in smoke detectors and CO2 detectors
  5. Cleaning of kitchens, bathrooms, plumbing fixtures, and flooring.